Policy

Policy

• For a full refund, you must cancel at least 48 hours before the experience’s start time.
• If you cancel less than 48 hours before the experience’s start time, the amount you paid will not be refunded.
• Any changes made less than 48 hours before the experience’s start time will not be accepted.
• If someone has not pick up on tour day and he/she do not contact us during the given pick up time there will be NO REFUND.
• For refunds bank charges may apply
• All payment should be created upon confirmation of tours.
• Thursdays/Fridays (Certain excursions could carry a surcharge couple to restricted convenience of seals.)
• This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
• Rates square measure in AED.
• Children rates square measure applicable to age bracket of 3-9 years.
• All Our Vehicles for tours and expedition square measure equipped with emergency kit, asphyxiator, safety belts and air conditioner, authorized and insured to hold up to 6 passengers, excluding the Driver. Passengers should wear their seat belts the least bit times.
• Passengers should have their personal insurance the least bit times.
• Passengers square measure reminded that photography of military and a few government Installations is prohibited. With reference to native customs. perpetually raise before taking photos of Arabs and don't photograph Arab women.
• Passengers afflicted with issues associated with the center, neck or back, or the other upset, similarly as infants and pregnant girls aren't allowed on the expedition.
• SMOKING and DRINKING is prohibited all told Our Vehicles.

• Customers are responsible for any damage or accidents involving our equipment (e.g., buggies, quad bikes, dirt bikes).
• The Company is not liable for accidents, injuries, or major injuries that may occur during the use of our services or equipment.
• Customers must comply with all safety instructions and guidelines provided by us.

• The Company is not responsible for any personal injuries, property damage, or other losses that may occur as a result of using our services or equipment.
• We are not liable for any indirect, incidental, special, consequential, or punitive damages.

• There is no insurance coverage for quad biking and dune buggy.